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To Sam

Work experience and the phone


I have work experience coming and am hoping to become a vet. I have anxiety, especislly when it comes to talking to people on the phone, even if its to people I know very well.

I am worried that I will be required to answer the phone and will panic What do I do?

Sorry if this sounds petty...

Ask Sam



Doing something new like starting work experience can feel scary, even if it’s something you want to do.

You're not alone in feeling anxious when talking on the phone. Everybody feels nervous from time to time. Try and remind yourself of the reasons you want to do this work experience and the things you're looking forward to. Remember all you can do is to try your best. That's all anybody can ever expect of you.

​The other staff are there to support you with any worries or concerns you have. It's totally okay to let them know how you're feeling. Letting someone know that you're especially nervous about talking on the phone can help take some of the pressure off you.

​When we feel anxious and stressed, we can often feel less confident. A good thing to do is ask yourself what it is that might be making you afraid. For many young people it’s the fear of failing or making a mistake, looking bad or wanting to get it right, first time.

Give yourself some time to challenge any negative thoughts you may have and replace them with positive thoughts like "I can do this" and "I’m here to learn". The more you do this, the more natural positive thinking will feel for you.

Practising talking on the phone can help you feel more prepared. If you'd like to, you can call our Freephone number 0800 1111 and we can support you with this. BBC Bitesize also suggests some great techniques to help with talking in public.

Childline's here for you too. You can always talk to us whenever you need to.

Take care


Need help straight away?

You can talk privately to a counsellor online or call 0800 1111 for free.

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