Get support

You can contact Childline about anything. Whatever your worry, it's better out than in. We're here to support you.

There are lots of different ways to speak to a Childline counsellor or get support from other young people.

Update from Childline
We're working a little differently because of coronavirus. You can still start a 1-2-1 chat with us from 9am - 10:30pm. Or you can call 0800 1111 for free from 9am - 3:30am.

You can also send an email using a Childline account any time, and we'll usually reply within a day.

We're having technical difficulties with some of our calls.

This means we might ask you to ring us back again if the counsellor is unable to hear you clearly. You can also try emailing a counsellor or messaging our 1-2-1 counsellor chat instead. In an emergency you should always call 999.

Call, Chat online or Email  US

Boy with hearing aids sits on a park bench

use British Sign Language?

If you are deaf, Deaf or hard of hearing, you can get support from Childline in lots of ways.

Sign to Childline

Watch: Talking to Childline

Talk to other young people

Talk on the message boards safely and anonymously, or read what other young people have posted.

You can talk about all sorts of things on the boards. You could say what’s worrying you, offer support, or just share something that makes you feel good.

Write to Ask Sam

Sam answers letters from young people like you every week. Whatever your worry, there’s probably a letter for you.

Anyone can write to Sam, you don’t need to sign up or tell us your name. Sam reads every letter you send, and chooses a few each week to answer on the website.