Get support

You can contact Childline about anything. Whatever your worry, it's better out than in. We're here to support you and help you find ways to cope.

There are lots of different ways to get in touch with us. And you can also get help from other young people through our site.

Call, Chat online or Email  US

We’ve been improving the way Childline works!

Childline has changed the technology we use to answer calls, 1-2-1 chats and emails. Most of our counsellors have been trained on our new system and we're working hard to make sure you can get through as quickly as possible. But it might take longer to get through while all our counsellors get used to the new system.

Need support but can't get through? Why not read other young people's Ask Sam letters or post on the message boards about how you're feeling. Find out more about why we’re doing this.

use British Sign Language?

If you are d(D)eaf or hard of hearing, you can get support from Childline in lots of ways.

Sign to Childline

Watch: Talking to Childline

being able to talk about
whenever i want 

Find out more about what it's like to contact us

get help from other young people on our message boards

You can talk to other people on the message boards and get support with all sorts of things like family worries, eating problems, self-harm, phobias, puberty, hobbies, and much more. Or you could just share poems, quotes and fun things.

You can read stuff without an account but you have to sign up if you want to post something yourself. It’s the same account you'd need for email or 1-2-1 counsellor chat.

write to sam

Anyone can write to Sam with their problem. You don't even need to sign up or tell us your name. It's completely anonymous. Just go to the Write a letter to Sam page on our site and start typing!

Sam writes back to a few letters each week. You can also read advice to other people who have similar problems to you.