Get support

You can contact Childline about anything. Whatever your worry, it's better out than in. We're here to support you and help you find ways to cope.

There are lots of different ways to get in touch with us. And you can also get help from other young people through our site.

Call, Chat online or Email  US

Contacting Childline update:

We’re making some technical updates to improve Childline. This means that at times you may have to wait longer than usual to speak to a counsellor and it may take longer than usual to get a reply to your email.  

If you've already sent us an email we will respond to you as soon as we can. While you’re waiting you can still talk to a counsellor on the phone, use other parts of the website and get support from the message boards or Ask Sam. In an emergency you should always call 999.

use British Sign Language?

If you are d(D)eaf or hard of hearing, you can get support from Childline in lots of ways.

Sign to Childline

Watch: Talking to Childline

being able to talk about
whenever i want 

Find out more about what it's like to contact us

get help from other young people on our message boards

You can talk to other people on the message boards and get support with all sorts of things like family worries, eating problems, self-harm, phobias, puberty, hobbies, and much more. Or you could just share poems, quotes and fun things.

You can read stuff without an account but you have to sign up if you want to post something yourself. It’s the same account you'd need for email or 1-2-1 counsellor chat.

write to sam

Anyone can write to Sam with their problem. You don't even need to sign up or tell us your name. It's completely anonymous. Just go to the Write a letter to Sam page on our site and start typing!

Sam writes back to a few letters each week. You can also read advice to other people who have similar problems to you.