Personal information is anything that can identify you in some way. It can include lots of things, like your name, your address, your date of birth and even a photo of you. It also includes your health, your sexuality and your computer's IP address, and includes things you've told us about yourself like what you've done and how you're feeling.
If you use Childline, we may collect the following information about you:
- basic contact details, including your name, email address, postal address, telephone or mobile number and date of birth
- IP address
- photos, videos or audio recordings where necessary.
Some of your personal information is more important, or special, because it is very sensitive. We will only collect this special information if we have an important reason and we will look after it as carefully as possible. We may collect the following special information:
- health information, such as illnesses you may have or medicines that you might take
- your sexuality
- your ethnicity, religion or cultural background.