1-2-1 chat isn’t working right now

We’re sorry but 1-2-1 chat isn’t available right now. We’re working hard to fix this as soon as possible.

Our 1-2-1 chat and phone services aren’t available right now while we make some important improvements to Childline. They’ll be open again at 7:15am.

We know how hard it can be opening up. You can still send a message to a counsellor, and we’ll reply within 24 hours, you can also get support on our website any time. Even though you can't speak right now, Childline will still be here at other times to support you. In an emergency you should always call 999.

Get more information about how we’re improving Childline.

Other ways to get support

In an emergency you should always call 999, and there are lots of ways you can get support from us:

I finally found something
right for me

However you’re feeling, use our Coping Kit to help..