1-2-1 Counsellor chat

Chat with a counsellor online about whatever's worrying you.

Using 1-2-1 chats

Wait time:

You might have to wait a while to get through to a counsellor, so if you need immediate help it's quicker to call us on 0800 1111. If you don’t need a reply right away, try sending a message to a counsellor instead.

You could also get support from the message boards or look at Ask Sam letters for advice.

Enter the waiting room

Did you know?

49% of our counsellors say they’re night owls. But they’re always there, day and night.