1-2-1 Counsellor chat

Chat with a counsellor online about whatever's worrying you.

Important update from Childline

Because of the coronavirus, we’ve had to make changes to how Childline works to keep our staff and volunteers safe.

You’re only able to speak to a Childline counsellor from 9am-midnight. To make sure we can answer everyone who’s waiting, you also won’t be able to join the queue for a 1-2-1 chat after 10:30pm. Find out more.

The wait times to get through to a counsellor may be much longer than normal.

To make sure we can support as many young people as possible, we might not be able to talk to you as long as we usually would. We’ll do our best to help you find the right support.

Use the Childline Helper

The Childline Helper can make it easy to find the advice and support you need, even if you can’t wait to speak to a counsellor. Use it to:

  • get advice on anything that’s worrying you
  • see new ways to cope with feelings
  • find out about the different ways Childline can help.

Using 1-2-1 chats

Did you know?

28% of our counsellors think spring is the best time of year. What’s your favourite season?