Loneliness doesn't have to last

Childline is here to help. We’re a free, private, and confidential service offering support to anyone under 19.

Create an anonymous account to start talking.

Talk to other young people

Join a safe, supportive community on our message boards. Talking to other young people who understand what you're going through can help you feel less alone.

Use the message boards

Message a counsellor

Childline counsellors are here for whatever you're feeling, whenever you need us. Messages to us are confidential and you can talk about anything.

Sign in and contact us

Day in the Lonely

Watch experiences of loneliness in our ‘Day in the Lonely’ videos.

Is Childline confidential?

Our confidentiality promise means that we won’t tell other people what you’ve said without your permission. There are only a few times we might need to say something:

  • We believe your life or someone else's life is in danger.
  • You're being hurt by someone in a position of trust who is able to hurt other children like a teacher, religious leader, sports coach, police officer or doctor.
  • You tell us that you're seriously hurting another person.
  • You tell us about another child who's being hurt and is not able to tell someone or understand what is happening to them.
  • We're told we have to by law, for example for a court case.

Not sure what all of this means? Get more information on our confidentiality promise or ask one of our counsellors.

Struggling to talk?

It can be hard sharing what’s happening sometimes, but there are a few things that can make it easier:

Take your time

Only share as much as you’re comfortable with, you don’t have to say anything you don’t want to.

Tell us if it’s hard to talk

Not sure where to start? Try making a list of things to ask or saying that it’s difficult.

Make a plan

Decide the best time to contact us and choose the space you feel safest to do it.

Reward yourself

Plan something nice to do after sending a message or talking to us.

Keep trying

Even if other people haven’t given you a good response, you can still find someone to listen.

Whether you share what’s happening with us or someone you trust, it can help to get things out.

Ways to cope when feeling lonely

If you’re feeling lonely, there are small things you can do every day to help.