Support after your chat

Talking to a Childline counsellor can take a lot of courage. No matter how you’re feeling now, there are things you can do to support yourself.

Making the most of your chat

It can help take some time to think about what you've spoken about and plan what to do next.

Use your mood journal to track your thoughts and feelings after your 1-2-1 chat. You could write about:

  • how you’re feel after speaking
  • any plans or ideas you spoke about
  • what you’d like to be different next time
  • anything you really liked about your chat.

Go to your journal

Thinking about the future

The future can feel overwhelming sometimes, but it can help to take your time. You might want to think about a few months from now, a few weeks, or you might want to take things one day at a time.

We’ve got lots of advice to help you think about the future:

Been disconnected?

We’re sorry if you were disconnected, and we know this can feel frustrating.

If you’re not sure if you should join the queue for another 1-2-1 chat, there are a few things you could do instead:

  • write about how you’re feeling in a message to Childline
  • use the message boards to talk to other children and young people
  • call for free on 0800 1111 to speak to a counsellor over the phone
  • write about your chat and how you’re feeling after in the mood journal

If you hadn’t been speaking for long or you’re feeling unsafe then it’s always okay to come on again. You won’t be able to speak to the same person as before, but everyone at Childline is here to support you.

Wanting to hurt yourself or feeling unsafe

Being safe means that you have somewhere you can stay and that you’re not being hurt, threatened or made to feel scared.

If you feel like you’re going to end your life or hurt yourself, then that also means you’re unsafe.

Some examples of being unsafe can be:

  • getting hurt or abused by someone else
  • not having a place to stay where you won’t be hurt, or running away
  • feeling suicidal, or self-harming
  • taking or are thinking about taking drugs or a lot of alcohol
  • being out with a gang, or at risk of being forced to commit a crime or getting hurt.

If you’re not feeling safe, you can always come on to talk to us again We’ll want to talk to you about what’s happening, if anything has changed and what we can do to help you stay safe today. It can take time to get through to a counsellor, so in an emergency you should always call 999.

Speaking to Childline is confidential, but there are times that we’ll want to get support for you. Find out more about our confidentiality promise.