About the service
Between December 2022 and March 2023 Childline and the NSPCC piloted a new service to offer young people support from a befriender. You might have been contacted about it during that time.
The pilot is now closed, but Childline is still here to support you. You can talk to a counsellor any time.
How it works
Anyone who took part in the pilot will have been offered up to 11 sessions with a trained befriender, either once a week or once every two weeks. These sessions focused on developing skills to manage emotions around loneliness.
The pilot ran on Childline but was different to speaking to the Childline counsellors. Sessions were online using Childline’s 1-2-1 chats.