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Children’s Online Lives Diary Study
Well done for coming on for support while filling in your research diary. Childline is here for any child or young person. Talk to us about anything that’s on your mind, 24 hours a day.
Get support from Childline
We know that there might be times when you’ve seen or experienced something that might be upsetting. If writing in your diary has brought up difficult feelings or memories, then Childline is here to support you.
Want to keep writing in your diary? You can close this page any time and continue filling it in.
There are lots of ways you can contact us:
1-2-1 Chat
Create an account and start a 1-2-1 chat any time.
Call us
You can phone for free on 0800 1111.
Send a message
Get things out in a message to us and we’ll reply within a day. Messages to Childline are open from 8am-8pm.
How Childline works
You can talk to Childline about anything that’s happening. When you get through to a counsellor, you can mention that you’re part of this study, but you don’t have to.
The counsellor will ask some questions about you, what’s happening, how you’re feeling, and what you’d like to do next. You can share as much or as little as you like.
Our counsellors will talk to you about what you can do next and ways to feel better.
Our confidentiality promise
Childline is a safe place to talk. Whenever you speak to us it’s confidential and we won’t tell other people what you’ve said. We only might need to say or do something if:
- you ask us to
- we believe your life or someone else's life is in danger
- you're being hurt by someone in a position of trust who is able to hurt other children like a teacher, religious leader, sports coach, police officer or doctor
- you tell us that you're seriously hurting another person
- you tell us about another child who's being hurt and is not able to tell someone or understand what is happening to them
- we're told we have to by law, for example for a court case.
