Ask Sam letter


To Sam

who should i talk to?


I want to talk to someone in real life, not just over the phone or on the internet with childline.

Is there anyone I can talk to? Other than my parents, because they ARE the problem.

Thank you.

Ask Sam


Hi there,

When something is worrying you it’s always okay to talk to someone who can help. Who you decide to speak to will often depend on what the problem is and what help or support you might need.

Lots of families argue about things like house rules and what’s acceptable and you might feel upset or angry if you disagree about things like bedtimes, what you wear or who you’re friends with. Sometimes problems at home can make you feel scared and if you’re being hurt or you’re not safe where you live you might need help from Social services or the police.

Sometimes you might want to talk to someone in person, especially if you want to see who you’re talking to and to build a relationship with them. When there are problems at home you might feel more comfortable asking for advice from another family member like a grandparent, aunt or older cousin. If you need help over a period of time with a problem that’s ongoing you could talk to a teacher or your doctor about seeing a counsellor or family support worker.

Talking to someone face to face might feel easier when you want to see that the person understands and cares because you’ll be able to see their expressions and body language. Knowing that they’ll be able to see when you’re upset without you needing to say very much can sometimes make it easier to take your time and to be silent when you need to. They might comfort you if you cry and you might feel more of a connection when you’re in the same room and you can see their reaction to what you’re saying.

Some young people prefer to talk to a Childline counsellor because it’s anonymous and you can call, chat online or send an email whenever you need help. If you’re not sure who to talk to, a Childline counsellor can help you to think about who would be the best person and they can support you. to contact other services if you need to.

Remember, whoever you decide to speak to - what’s most important is that you feel safe to say what’s on your mind so you can get the help you need.

Thank you for your letter.

Take care,


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