What we’re doing
We’ve spoken to over 1,000 children and young people across the country to understand more about how we can improve Childline in the future. You’ve shared lots of feedback with us, and we’re working hard to make sure we’re here for all young people.
From October 2024 we’re starting to launch some of these improvements. You’ll still be able to get the same confidential support from our counsellors that we’ve always given you, but we hope that you’ll be able to get through faster and be able to talk whenever you need us.
While we’re making these changes, there may be times that we’re not available or that we will need to close some parts of our service. We’ll share information about this on our homepage so that you know what’s happening.