Ask Sam letter


To Sam

cyber bullying

hi, me and my friends are on whatsapp and this girl keeps saying bad thing about me and my friends. what shoul i do???
Ask Sam


Hi there,

It’s really good to hear from you. I can see that you and your friends chat together on Whatsapp and a girl is saying bad things about all of you. 

I am really pleased that you have contacted me because bullying is wrong and you should not have to cope with this on your own. Even though this person is saying bad things it is important to save the messages, if possible, so that you have some proof of the bullying and the dates they were sent. There is no need to read the hurtful comments again but it is best not to delete them. That way you can show them to an adult who can help you with what’s happening.

You and your friends might also decide to block this girl from talking to you. You can do that by selecting the block button on Whatsapp and following the instructions. 
Perhaps you’d like to look at the CEOP website for young people. It gives lots of information about keeping safe online and tells you how to report things that are going wrong online. The Explore pages also gives information about online and mobile safety and cyberbullying. Some apps and internet sites are safer than others, so it’s good to think carefully about which ones you want to use.

If you are not sure about what to do after reading this letter, you’re welcome to talk to a Childline counsellor who could help you. You can talk about anything big or small and the counsellors are there to listen and to support you. Or maybe there is someone at home that you feel comfortable talking to.

I want to support you to be safe online. I hope that this letter helps.

Take care


Need help straight away?

You can talk privately to a counsellor online or call 0800 1111 for free.

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