If you’re here it means you’ve been asked to complete a survey about your call with Childline. Your feedback is really important - it’ll help us to support more children and young people in the future.
Childline is always looking at new ways we can improve and support children and young people better. The survey is being run by the NSPCC (who run Childline) and we want to hear about what you think of talking to a Childline counsellor.
All your answers will be kept anonymous, so we won't ask you for details of who you are or what you talked to Childline about. You don't need to share a lot about yourself, just your thoughts.
We won't know it's you that completed the survey, but if you say who you are and share something that makes us worried about your safety or someone else's, we might need to tell someone about that. Find out more about Childline's confidentiality promise.
Your feedback will be used to write a report that'll be shared within Childline and on the website, but nobody will know who took part in the survey.
Your answers will be stored on a secure computer. Your answers will be first be seen by a member of the Childline team to check if you've shared anything that makes us worry about you or someone else. After that it'll be seen by an NSPCC researcher.
Everybody's answers will be put into a report but nobody will know who has taken part.