Childline has a responsibility to keep all of your personal information safe. This page explains how we handle your personal information. This information was updated on 5th April 2024. This policy is made for young people.

Childline is part of the NSPCC and they are responsible for looking after your information. The NSPCC is registered under the Data Protection Act 2018 under number Z6593104 and for the purposes of this policy is the Data Controller.  This means they decide what we do with your personal data and how we process it.

Our registered charity numbers are 216401 in England and Wales and SC037717 in Scotland. We have a Data Protection Officer at DPO Centre Limited, 50 Liverpool St, London EC2M 7PY.

We take great care with your personal information. Sometimes the law means we will have to share your personal information. But this is always to protect you or other children. You can read more about this in our confidentiality promise. If you would like someone to explain these laws to you, please email [email protected]



If you have any questions about how we use your personal data, you can email our team at [email protected].

The Information Commissioner’s Office (ICO) regulates Data Protection in the UK. You have a right to contact them directly via their website www.ico.org.uk or 0303 123 1113.