I just thought it'd be nice to share an experience I just had on a 1-2-1 chat. I spoke to Carol from Liverpool, and I felt like she truly cared about how I was feeling and that she was listening to what I was saying. It was probably the best 1-2-1 chat I've had and she is clearly an amazing councillor. It'd be great if somebody could tell Carol about this.
Thank you 😊