Deleting Messages

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  1. Supported
    IssyWizzy19 / May 31 2021 9.04

    Is it possible to delete a message or thread that you created after it has been approved and posted on the childline message boards?

  2. Newbie
    IssyWizzy19 / May 31 2021 9.04

    Is it possible to delete a message or thread that you created after it has been approved and posted on the childline message boards?

    Reading-Sheep / Jun 03 2021 20.21

    I don't think that is possible.

    - Buggo!

  3. Supported
    IssyWizzy19 / Jun 04 2021 10.51

    thanks buggo

  4. Childline Avatar
    RoyalSmilingKoala1636 / Aug 12 2021 1.53

    Hi IssyWizzy19,

    You may be able to remove any messages by contacting Childline. Under the General Data Protection Regulation (GDPR UK), you sometimes have the legal right (no matter age, gender, etc.) to request an organisation (whether it be a business/registered charity like NSPCC - the people who provide Childline/etc.) to remove personal data that you they have on you (such as a message you submitted). Childine rely on a legal basis (reason to use your data) called "public task", which actually falls under exemption in the "right to erasure", so if they believe they have a reason to keep the data, they may choose to do this. If you wish to make a GDPR request to ask to erase some of your data on Childline, you can find the contact details for GDPR requests in the Childline Privacy Policy, in the "Asking for a copy of your records" section, here: https://www.childline.org.uk/legal/privacy-policy/.

    Hope this helps

    Eddie

  5. Supported
    RoyalSmilingKoala1636 / Aug 12 2021 1.53

    Hi IssyWizzy19,

    You may be able to remove any messages by contacting Childline. Under the General Data Protection Regulation (GDPR UK), you sometimes have the legal right (no matter age, gender, etc.) to request an organisation (whether it be a business/registered charity like NSPCC - the people who provide Childline/etc.) to remove personal data that you they have on you (such as a message you submitted). Childine rely on a legal basis (reason to use your data) called "public task", which actually falls under exemption in the "right to erasure", so if they believe they have a reason to keep the data, they may choose to do this. If you wish to make a GDPR request to ask to erase some of your data on Childline, you can find the contact details for GDPR requests in the Childline Privacy Policy, in the "Asking for a copy of your records" section, here: https://www.childline.org.uk/legal/privacy-policy/.

    Hope this helps

    Eddie

    IssyWizzy19 / Sep 29 2021 20.44

    thanks Eddie!

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