Updates to Childline

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  1. Reaching out
    Jas-Host / Jan 15 2021 10.23

    Hi everyone,

    We know that there has been a lot to cope with since March last year and everything that Coronavirus has brought with it.  Childline has had to make changes too and unfortunately, more changes again need to be made to make sure we can support you all and keep staff and volunteers safe.

    Just now, the counsellors will be there for you from 9am until 3:30 am.  And from Monday 18th,  they will be there to call from 9 am  - 3:30 am, but you won’t be able to join the chat queue after 10:30 pm to make sure everyone waiting can be answered.  And chat is still not available at any time on the app.

    You can still send an email from your Childline account at any time and they’ll usually get back to you within 24 hours.

    And the boards are always here too – we will keep accepting your posts from 9 am until 11:30 pm each day, so you can keep supporting each other with anything at all.  And you can all share your tips for how to cope when things keep changing.

    We know this will be a difficult thing for a lot of you to hear but Childline is still here and we’re doing everything we can to make sure we stay open to be there for you.

    Take care,

    Jas-Host

  2. Crashing
    Jas-Host / Jan 15 2021 10.23

    Hi everyone,

    We know that there has been a lot to cope with since March last year and everything that Coronavirus has brought with it.  Childline has had to make changes too and unfortunately, more changes again need to be made to make sure we can support you all and keep staff and volunteers safe.

    Just now, the counsellors will be there for you from 9am until 3:30 am.  And from Monday 18th,  they will be there to call from 9 am  - 3:30 am, but you won’t be able to join the chat queue after 10:30 pm to make sure everyone waiting can be answered.  And chat is still not available at any time on the app.

    You can still send an email from your Childline account at any time and they’ll usually get back to you within 24 hours.

    And the boards are always here too – we will keep accepting your posts from 9 am until 11:30 pm each day, so you can keep supporting each other with anything at all.  And you can all share your tips for how to cope when things keep changing.

    We know this will be a difficult thing for a lot of you to hear but Childline is still here and we’re doing everything we can to make sure we stay open to be there for you.

    Take care,

    Jas-Host

    Temporary18738342 / Feb 08 2021 22.50

    hi i need your help pls

  3. Sheep
    Jas-Host / Jan 15 2021 10.23

    Hi everyone,

    We know that there has been a lot to cope with since March last year and everything that Coronavirus has brought with it.  Childline has had to make changes too and unfortunately, more changes again need to be made to make sure we can support you all and keep staff and volunteers safe.

    Just now, the counsellors will be there for you from 9am until 3:30 am.  And from Monday 18th,  they will be there to call from 9 am  - 3:30 am, but you won’t be able to join the chat queue after 10:30 pm to make sure everyone waiting can be answered.  And chat is still not available at any time on the app.

    You can still send an email from your Childline account at any time and they’ll usually get back to you within 24 hours.

    And the boards are always here too – we will keep accepting your posts from 9 am until 11:30 pm each day, so you can keep supporting each other with anything at all.  And you can all share your tips for how to cope when things keep changing.

    We know this will be a difficult thing for a lot of you to hear but Childline is still here and we’re doing everything we can to make sure we stay open to be there for you.

    Take care,

    Jas-Host

    ArentIJustDaft / Feb 12 2021 17.37

    When I try to send an email (on the app) is says “error request invalid” does anyone know why this is?

  4. Loser
    ElijahNerdy / Feb 17 2021 22.30

    We're making some changes to improve Childline. This means that the website will be unavailable on Thursday 18th February between 6am and 7am. 1-2-1 chat, email and message boards won't be available.

    Are you taking away 1-2-1 chat, email and message boards? 😭😱 Not cool!

  5. Sheep
    ElijahNerdy / Feb 17 2021 22.30

    We're making some changes to improve Childline. This means that the website will be unavailable on Thursday 18th February between 6am and 7am. 1-2-1 chat, email and message boards won't be available.

    Are you taking away 1-2-1 chat, email and message boards? 😭😱 Not cool!

    ArentIJustDaft / Feb 17 2021 22.51

    Only for that one hour from 6am to 7am I think though.

  6. Loser
    ArentIJustDaft / Feb 17 2021 22.51

    Only for that one hour from 6am to 7am I think though.

    ElijahNerdy / Feb 18 2021 0.42

    phew!

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