We’re again looking for your help! Recently, you’ve told us what helps while you’re in the queue for a counsellor and now we’d love to hear all your views on the information page you see while you are in the chat waiting room. It’s the page that includes top tips for using chat.
You can only see this page while you’re in the waiting room, so we know it might be hard to remember exactly what is there but we want to find out what is helpful, what’s maybe missing from that page and perhaps what you’d expect to find before a first chat.
And, as always, any other ideas and suggestions you have!