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To Sam

Social anxiety

Um hi I have social anxiety and every time I try to call childline I freak out and hang up and I don't know what to do because I really need to talk to somebody  do I don't know what to do
Ask Sam


Hi there,

It can be very hard talking to people who you don’t know. And especially about something that’s important to you. Or something you're unsure about sharing because you’ve kept it to yourself until now.

All this can be made worse if you have a condition like social anxiety, where interactions with people are so difficult. I want you to know that you’ve done really well to take the first step to talk to me about what’s going on.

There are several ways that you can contact ChildLine. It sounds like you've tried phoning them but then panic and hang up. It’s okay to feel anxious about talking to a counsellor and it can take quite a few tries before you feel able to speak. One thing you could try is to look on our page on managing your anxiety. You might like to try out some of the techniques on there to see if they help you.

You can also speak to a counsellor is by having a 1-2-1 chat with them. Lots of young people find this less stressful. You could also write down what you want to say in an email and send it, and a counsellor will send a response to you within 24 hours.

Another option for you would be to talk to someone you trust. This might be a family member or a teacher or another adult that’s important in your life. Or you could check out our message boards for support from other young people in similar situations.

Take care for now,

Need help straight away?

You can talk privately to a counsellor online or call 0800 1111 for free.

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