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Cover your tracks

Keep your visits to the ChildLine website private. Calling ChildLine's helpline is confidential. If you also want to keep your visits to ChildLine's website confidential, you can cover your tracks by following the steps on this page.

Cover our tracksHide page button - What is this?
If you click on this button it will immediately take you away from the ChildLine site to Google's website. If you are using a computer in a public place, or somewhere that someone might see which website you are visiting, you can use this button to hide what you are doing quickly.

REMEMBER someone can still press the back button on your browser to see which site you were visiting, so if you want to hide your visit to ChildLine completely, you should close your browser by pressing the X in the top right hand corner of your page.

 

 

  • Internet History

    When you visit websites, their addresses are stored in temporary folders on your computer's hard drive. This information is put together into a log of your internet history so you can go back and review where you’ve been on the internet.

  • About cookies

    A cookie is a small text file that is sent to your computer via your web browser when you visit some websites. These cookies are used to store information about you for the next time you visit that site - information like where you went on the site and what you did. The cookie remembers the computer you use rather than storing personal details about you, so if you used another computer to access the site, say from school, it would treat you as a new person.

    Cookie files are a great way for a website to remember you when you next visit so they can automatically fill in information like your login when you return. However, if you want to surf the net without worrying that someone can see which sites you have visited on the computer you are using, you might want to delete this information.

  • How to cover your tracks

    If people want to see which websites you've been to, all they need to do is look at either your internet history or the cookies saved onto your computer. To keep them from being able to do this, you will need to:

    - delete all cookies from the Temporary Internet files on your computer
    - delete all the Links in your history folder.

    Don't worry - deleting these files and links isn't difficult. Here's what you need to do. First of all, find out what internet browser you are using to access the internet. You can do this by looking at the top bar of the screen where the name of the browser should be displayed.

    Internet Explorer
    Safari (often used on Apple Macs)
    Firefox (sometimes called Mozilla)
    Google Chrome

  • Internet Explorer 6

    When in Internet Explorer 6 go to the menu bar at the top of the page. It looks like this:


    1. Click on Tools.
    2. Go to the bottom of the dropdown menu and click on Internet options. This will open a box with the names of several different sections along the top. You will already be in the section called General, which is where you want to be.
    3. In the middle of this box is a section called Temporary Internet Files. Click on the button marked Delete files.
    4. When the box pops up, tick the Delete all offline content box and then click OK.
    5. When your computer finishes deleting your temporary internet files, you will be back in the General Internet Options box.
    6. Look at the section below called History. Here you can click on the Clear History button.
    7. A dialogue box will ask you if you want to delete all items in your history folder. Click Yes.
    8. Click OK to close the Internet Options box.

  • Internet Explorer 7

    IE7 internet options1. Click on the Tools menu and select Internet Options.

    2. In the General page under Browser History, select the Delete button.

    3. Either select and delete each section: Temporary internet files; Cookies, History; Forms data and Passwords. or

    IE7 Clear all history4. Select the Delete all button at the bottom to clear everything.

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  • Safari (often used on Apple Macs)

    Resetting Safari clears the history and cookies but also clears the downloads and removes any saved user names and passwords or other AutoFill data and clears Google/Yahoo search entries.

    To do this
    1. Go to the Safari menu at top left hand screen.
    2. Choose and click Reset Safari.

  • Firefox

    1. Click on the Tools option in the menu bar.
    2. Select Clear Private Data
    3. In the box that appears, make sure you tick the Cookies box too.
    4. Click on Clear Private Data

  • Google Chrome

    Google Chrome clear browsing history1. Click on the spanner icon next to the search bar and click on Clear Browsing Data from the menu

    2. Make sure the Clear browsing history and Delete cookies options are selected.



    Google Chrome clear browsing history3. Click on Clear Browsing Data to finish.

    4. You have now deleted all your temporary internet files and all the links in your history folder. If you are worried about getting in trouble for visiting this site or any others, do this each time you visit.



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Accessibility

We want to make sure everyone can access the information provided on this site

We've put together a few tips and help for you. Please send us a message if you can't find what you're looking for. Or you have a suggestion of something we could include.

Using the keyboard instead of the mouse.
As well as using the tab key to navigate through the screen, the ChildLine website has special access keys:

Alt+S = skip navigation
Alt+1 = home
Alt+0 = accessibility information.

Is the text size too large or too small?
You can change your text settings through your browser options:

In Internet Explorer, go to View > Text size and select your desired text size setting (eg, larger, smaller).

In Firefox, go to View > Text size and increase/decrease using Ctrl and + or -

If you have a scroll wheel on your mouse, you can hold down Ctrl and scroll back or forth to increase or decrease the font size in both IE and Firefox.

Changing your computer screen settings
To change the size of the image shown on your screen on a PC running Windows 95 and upwards, go to Start > Settings > Control Panel > Display > Settings and change the desktop area by using the sliding bar.

On an Apple Mac, you can use the Monitor & Sound Control Panel to change the resolution.

Having difficulty with your keyboard or mouse?
You can fine-tune your mouse and keyboard settings under Start > Settings > Control Panel > Accessibility in Windows 95/98/NT/2000 and XP.

Skipping navigation for talking browsers and screen readers
For speech browsers, you can press Alt and S followed by Enter to skip navigation on our pages.

The site is W3C level AA compliant.

 

 

Help

This page contains help and advice.  If you need to contact ChildLine please go to the Talk to us page

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