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Chat waiting room

Welcome to the chat waiting room.  You can play games while you wait for your 1-2-1 chat with a ChildLine counsellor. You don't have to stay in the waiting room to wait for your counsellor, you can keep looking at other parts of the site and the bar at the top of the page will tell you when your counsellor is ready for you.

We will try and be with you as soon as we can, so please be patient. When your counsellor is ready for your chat, a message will appear on the screen. 

1-2-1 chat

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Chat Waiting Room 

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The waiting room is where you can find games, videos, news about ChildLine and other cool stuff.  It's a great place to chill out and take your mind off things for a bit while you wait for your 1-2-1 online chat.

Games

To play the games on the ChildLine site, you will need to have Adobe Flash installed.  If you don't have it installed on your computer, you can download Adbobe Flash for free here (this link will take you to another website).

Some games can be played using your keyboard and some are played using your mouse.  the instructions on the right of the games will tell you how each game is played.

How to use the video player

To watch a video, click on the ‘play’ button at the bottom left of the video player. It is shaped like a small triangle.  You can pause the video once it is playing, by clicking on this button again, which will now be a ‘pause’ button, which looks like a number eleven – ‘11’. 

You can change the volume of the sound on the video by clicking on the ‘volume control’ button, on the bottom right of the video player.  If you click directly on the picture of the speaker, the sound will turn off completely. 

If you would like to see the video displayed in a full screen, you can click on the full screen button which is the last button on the bottom right of the video player.  To exit the full screen mode you can press ‘escape’ on the keyboard, or click the ‘close full screen’ button on the bottom right hand side of the video player.