Hi there and thank you for writing to me
First of all I want to reassure you that no one at all knows that you've sent this letter.This part of the ChildLine website is anonymous.
You have said that your friend has told you that her mum hits her. Reading your letter it sounds as though you want to do something to help. Perhaps you could get her to think about telling an adult that she is close to about what's happening at home? Maybe she needs some support or maybe she needs immediate help? It might be good for you to talk to your friend about what she needs from you.
Try and persuade your friend to make contact with ChildLine. The counsellors help lots of young people all sorts of worries such as the one your friend has. Together with a counsellor she can work out what kind of help she thinks she needs to stop this situation with her mum.
Your friend can call ChildLine for free on 0800 1111 at any time of the day. She may prefer logging in and using the online 1-2-1 chat service to talk to a counsellor which is a bit like MSN.
Both of you could have a look at the ChildLine explore section to see what it says about abuse and what to do. Also check out the ChildLine message boards and see what other young people are saying about physical abuse they may offer advice and support too. I hope this helps
Take care
Sam