Confidentiality

What does confidentiality mean?
Confidentiality means not telling anyone else about what you’ve said.  It means that you can feel safe talking to us about something that is happening to you, or how you feel about something, knowing that no one else will find out.

Is ChildLine Confidential?
We always want to keep calls to ChildLine confidential, but if we are very worried about your safety or the safety of others, we will talk to you about whether other people need to know. ChildLine will only take action if we feel it's an emergency and we will talk to you about this first.

Read more about confidentiality