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ChildLine intern opportunity

Applications for ChildLine's 2013 internship opportunity has now closed. Thank you to everybody who applied. Interviews will be taking place from  the 11th February. If you have any questions or queries about your application please email

What does an intern do? ChildLine intern opportunity

You would work on a series of challenges set by the ChildLine bosses and each challenge would be with a different team.

You would have the chance to work with the creative and helpful members of the ChildLine website, ChildLine helpline, the new schools' service and children and young people’s participation teams.   

Am I eligible?

You needed to be 18 to 21 years old when you applied for the role.

We welcome and encourage applications from young people that have a strong understanding of or have been part of the ChildLine community.

The scheme is a year-long commitment with ChildLine, working for four hours a week at a time that’s best for you.

The role is unpaid, but travel expenses would be paid for and ChildLine would provide a reference for you.

Where will I be based?

You would be based at any ChildLine base you choose out of the
following locations:

  • Aberdeen
  • Belfast
  • Birmingham
  • Cardiff
  • Foyle
  • Glasgow
  • Manchester
  • Leeds
  • Liverpool
  • London
  • Nottingham
  • Prestatyn

ChildLine intern opportunityThank you for your application

Thank you to everybody who applied for the 2013 internship opportunity.

The deadline for applications has now closed.

Interviews will take place the week of the 11th of February. We realise that some of you will be in college, or in part-time work and will do our best to work around this.

Frequently asked questions

Some of the frequently asked questions can be found below.
If you have any questions or queries about your application please email

  • Our core values

    All applicants will also be expected to share in ChildLine's core values: 

    Communicating openly and honestly, challenging the status quo and commitment to improving things.

    Respect children and encourage others to do the same. We challenge inequalities regardless of community, race, gender, age, ability, sexuality, faith or circumstances. We treat colleagues with fairness and respect.

    Keeping children safe is everyone's responsibility, and every child should have someone to turn to. We listen to children's views and respond as appropriate.

    We work hard to be someone children and society can trust, and build relationships to help end child cruelty.

  • Support along the way

    We will give you all the support and guidance you need, so that you can get the best out of your time with us at ChildLine. This would include gaining skills through training and keeping track of all the experience you’ve gained whilst in the role. For more information please email

  • Why is it not open to people under 18?

    We ran the scheme before with young people under 18 and it was quite difficult to balance being in full time education and doing the internship so we raised the age range this year.

    We would love to be able to involve a wide range of young people to take part in this opportunity, but we also want to make sure that this internship will be used to help you in your future career. Because of this we felt that it would be better if this internship supported young people at the age of 18 as there is more time free when you are not in full time education as we didn’t want this internship to disrupt learning.

  • Why is it open to people 19-21 when the ChildLine website and counselling service is not?

    The internship is not exclusively available to only ChildLine service and website users, it is an opportunity for all young people. However we are advertising it through ChildLine as we wanted young people who have supported us and understand the work that we do to have a great chance to work with us.
  • Will I meet the moderators, Charlie-Host and Ask Sam?

    We will organise a work plan when the successful young person is chosen, and prioritise meeting Ask Sam and Charlie-Host for a work related task. Think about what you want to achieve during this internship and how meeting key people will benefit you. If you can explain why it is important we can try our best to arrange this for you.

  • If I am a ChildLine online user, do I have to tell you my username?

    No, you do not have to tell us your username. We respect your privacy and the conversations you have had with ChildLine counsellors and with your peers. You only have to provide your name and complete the two statements in an email to be eligible for the internship.

  • How can I make the hours work?

    The four hours can be split up across the week, and can be also done in the evenings if you have access to a computer and telephone where you live. You will be asked to come to meetings all across the country, including London, but we would work those around when you are free.

  • How will the intern be chosen?

    We will look at the application and invite the young people who best demonstrate passion and commitment for ChildLine to an interview in London in the week of the 11th February. The interview will be with staff from ChildLine, and will be a mix of talking and an activity to test your skills. Staff will help you prepare beforehand and make sure you know what you are doing. We'll also cover the costs of getting there. Not everyone who applies will get an interview, but there are other opportunities to get involved in shaping ChildLine, and the participation team will talk to you about this.

    We're not looking for the student with the best grades or most experience. We're looking for someone who is not afraid to speak up and share their ideas about how ChildLine can do more for children. Passion, energy, commitment and communication are key for us..

  • What do I put on my CV and covering letter?

    Put as much information as you can about your schools, your date of birth, grades if you have done exams, hobbies, interests, any work experience or paid work you have done and clubs you belong to. Really anything that tells us about who you are and what you are interested in. Don’t worry about references; we can follow this up with you when you apply.

  • If I don't live near a base (over an hour away) does this matter?

    We want to encourage as many young people to apply for this internship and hope that where you live does not affect your ability to apply. However, we also want to make sure that you are not traveling excessive distances or very late in the evenings. Up to an hours travel would be the most traveling we would expect you to do.

    Business hours are usually between 9.00am-5.30pm. If you require starting earlier or finish outside of these hours please inform us in your application and we can try our best to arrange this. Only some of our bases are open in the evening for late shifts so we cannot guarantee that you would be able to work evenings.

  • What is the selection criteria for deciding on who would get an interview?

    We will choose the intern on the strength of their application; their CV and their performance at interview which will help us decide who the most suitable intern is. It is not based on grades or exam results. We want to see young people who are passionate and supportive of ChildLine's work and what great energy and ideas you can bring to ChildLine.

  • Where can I get more information?

    You can post on the message boards or email

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ChildLine intern opportunity 


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