Page Utilities
Change wallpaper

Visit the NSPCC website

ChildLine is a service which is provided by the NSPCC. The ChildLine website only has content written directly for children and young people.

For information about the charity or if you'd like information on donating, volunteering or working with ChildLine please visit the NSPCC website

Help and advice for adults

For parents
Visit the NSPCC's Keeping children safe page for advice and guidance on a range of child safety issues including positive parenting.

For professionals 
Visit the NSPCC's Preventing abuse pages for information and support for professionals and organisations who come into direct contact with children through their work.

Make a difference


Volunteering opportunities
Find out the different ways in which you can volunteer your time to help children and young people  


Work with us

A career at the NSPCC is challenging and rewarding.
Search and apply for our latest job vacancies

Make a donation

Find out how you can support the work that we do.
Make a donation, make a difference


If you are an adult looking for more information please visit

Information for adults 


We want to make sure everyone can access the information provided on this site

We've put together a few tips and help for you. Please send us a message if you can't find what you're looking for. Or you have a suggestion of something we could include.

Using the keyboard instead of the mouse.
As well as using the tab key to navigate through the screen, the ChildLine website has special access keys:

Alt+S = skip navigation
Alt+1 = home
Alt+0 = accessibility information.

Is the text size too large or too small?
You can change your text settings through your browser options:

In Internet Explorer, go to View > Text size and select your desired text size setting (eg, larger, smaller).

In Firefox, go to View > Text size and increase/decrease using Ctrl and + or -

If you have a scroll wheel on your mouse, you can hold down Ctrl and scroll back or forth to increase or decrease the font size in both IE and Firefox.

Changing your computer screen settings
To change the size of the image shown on your screen on a PC running Windows 95 and upwards, go to Start > Settings > Control Panel > Display > Settings and change the desktop area by using the sliding bar.

On an Apple Mac, you can use the Monitor & Sound Control Panel to change the resolution.

Having difficulty with your keyboard or mouse?
You can fine-tune your mouse and keyboard settings under Start > Settings > Control Panel > Accessibility in Windows 95/98/NT/2000 and XP.

Skipping navigation for talking browsers and screen readers
For speech browsers, you can press Alt and S followed by Enter to skip navigation on our pages.

The site is W3C level A compliant.




This page contains answers to the most frequently asked questions we receive.  ChildLine is a service for children and young people and adults wanting to find out more about the service or volunteer or donate should visit the NPSCC website.

If there is anything missing from this page that you would like to know about, please use the blue feedback box next to the information to let us know.