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Advice about helping a friend

When one of your friends is having problems or is upset it can make you unhappy too. If you are worried about someone, it can help to talk to someone about it.

Helping a friendCan I call ChildLine if my friend is having problems?

Yes. Part of being a good mate is helping your friends when they are having problems. If one of your mates is sad or upset, this can make you unhappy too.

ChildLine is here for you to talk to even if it isn't you that is having problems. You can talk to us about anything that is making you sad or unhappy and we are here to listen and help you.

I'm worried about one of my friends, what can I do?

If one of your mates is having problems or is having a bad time, ChildLine can help you to help them. If you know why your friend is having a bad time, take a look at
our Explore section
to find out more about their problem.

  • Try and talk to your friend and ask them to tell you what is wrong.
  • Don't be upset if they don't want to talk to you. It might be very difficult for them to speak about what is wrong, especially if they are scared or worried about what will happen if they do talk.
  • If they don't want to talk to you, suggest that they talk to a teacher or someone else they trust, about what is happening.
  • If you think your friend might be in danger or are really worried about them, you could tell an appropriate adult, such as a parent or teacher, about the problem, even if your friend doesn't want to talk to anyone. 
  •  If there isn't anyone they feel that they can speak to, they can call ChildLine at any time to talk to someone who can help them.

Will telling someone about my friend make me a grass or a snitch?

No, telling an adult if your friend is having problems won't make you a grass, if you are worried about them. It's hard to support your friends alone if their problems are serious. It's natural that your friend might not want to tell anyone, and it might be because they are scared. It's OK to talk to someone if you are worried, even if your friend says that they don't want you to.

You can call us at any time, to talk to someone in confidence about your friends and how you can help them.

Other sites that can help

Mind, Body and Soul

Ask Sam

Write Sam a letter about what's worrying you or look at what other people have asked. You don't have to sign up to send Sam a letter

Ask Sam
Advice about helping a friend 

Accessibility

We want to make sure everyone can access the information provided on this site

We've put together a few tips and help for you. Please send us a message if you can't find what you're looking for. Or you have a suggestion of something we could include.

Using the keyboard instead of the mouse.
As well as using the tab key to navigate through the screen, the ChildLine website has special access keys:

Alt+S = skip navigation
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In Firefox, go to View > Text size and increase/decrease using Ctrl and + or -

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Changing your computer screen settings
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On an Apple Mac, you can use the Monitor & Sound Control Panel to change the resolution.

Having difficulty with your keyboard or mouse?
You can fine-tune your mouse and keyboard settings under Start > Settings > Control Panel > Accessibility in Windows 95/98/NT/2000 and XP.

Skipping navigation for talking browsers and screen readers
For speech browsers, you can press Alt and S followed by Enter to skip navigation on our pages.

The site is W3C level AA compliant.

 

 

Help

This page contains help and advice.  If you need to contact ChildLine please go to the Talk to us page

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