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Deaf Zone

Deaf zoneWelcome to Deaf Zone - an area of the ChildLine website for deaf young people. Here you can watch videos in BSL (British Sign Language) and find information and advice on staying safe online and cyber bullying.

We hope to develop this section to cover more topics and would love to get your feedback on what you would like to see to make ChildLine better.



Staying safe online - Deaf Zone

The internet is great. It helps you find information and chat to friends. But sometimes, things happen that you don't like. What if you are bullied or a stranger is messaging you? What do you do? Below are some tips on how to stay safe online and where you can get help. Read more about Staying safe online - Deaf Zone

Online bullying - Deaf Zone

Online bullying is when somebody threatens or says nasty things to another person over the internet. Read more about Online bullying - Deaf Zone

BSL Videos

Watch videos in BSL (British Sign Language) about lots of different issues such as bullying, family problems and how to stay safe online. Read more about BSL Videos


Ask Sam

My friend is taking laxatives.

My friend is taking laxatives.

Dear Sam...

I hope you reply to my letter this time as I don't really know what to do. I am worried about my friend who has been taking laxatives and sleeping pills. They are not prescribed by her doctor....

Read more
Write a letter to Ask Sam


We want to make sure everyone can access the information provided on this site

We've put together a few tips and help for you. Please send us a message if you can't find what you're looking for. Or you have a suggestion of something we could include.

Using the keyboard instead of the mouse.
As well as using the tab key to navigate through the screen, the ChildLine website has special access keys:

Alt+S = skip navigation
Alt+1 = home
Alt+0 = accessibility information.

Is the text size too large or too small?
You can change your text settings through your browser options:

In Internet Explorer, go to View > Text size and select your desired text size setting (eg, larger, smaller).

In Firefox, go to View > Text size and increase/decrease using Ctrl and + or -

If you have a scroll wheel on your mouse, you can hold down Ctrl and scroll back or forth to increase or decrease the font size in both IE and Firefox.

Changing your computer screen settings
To change the size of the image shown on your screen on a PC running Windows 95 and upwards, go to Start > Settings > Control Panel > Display > Settings and change the desktop area by using the sliding bar.

On an Apple Mac, you can use the Monitor & Sound Control Panel to change the resolution.

Having difficulty with your keyboard or mouse?
You can fine-tune your mouse and keyboard settings under Start > Settings > Control Panel > Accessibility in Windows 95/98/NT/2000 and XP.

Skipping navigation for talking browsers and screen readers
For speech browsers, you can press Alt and S followed by Enter to skip navigation on our pages.

The site is W3C level A compliant.




This page contains help and advice.  If you need to contact ChildLine please go to the Talk to us page

Search for something on the website
To search for something on the website, type what you want to find in the search box on the navigation of the site.