Page Utilities
Change wallpaper

Cyber bullying (online bullying)

Cyber bullying (also called 'online bullying') is when a person or a group of people uses the internet, email, online games or any other kind of digital technology to threaten, tease, upset or humiliate someone else.

Getting help with cyber bullying

cyber bullying

Sometimes it can seem like cyber bullying will never end, but there are some things you can do to make it stop.

Nobody has to go through online bullying alone. Often the first step in stopping it is telling someone about it.

Someone you trust could help you report the cyber bullying and give you more confidence to deal with the situation.

You could talk to:

How can I stop people bullying me on social networking sites?

There are lots of great things about using social networks, but sometimes people use these sites to be abusive or nasty towards other people.

Setting up a safe profile is a really important part of social networking. If it's possible, it's better to set up your profile so that you have control over who can see anything you post.

Remember that you have the right to block anyone who bullies you and report them to the social network so they can take down anything offensive.

There are lots of ways to deal with bullying on sites like Facebook, Twitter, Instagram, Tumblr, YouTube and many more. Find out more.

  • Someone is bullying me through my mobile, what can I do?

    Try and remember these tips:

    - Don't reply to any nasty messages you receive.
    - Keep the messages that you have been sent so you can show someone.
    - Don't answer any calls from a withheld number, or from a number you don't know.
    - If it gets really bad, you could change your number.
    - If you change your number, only give out your new number to close friends.
    - If the problem is serious, tell the police or call ChildLine for free on 0800 1111 and we can help.
    - Don’t keep it to yourself or try to deal with it alone.
    - Tell an adult you trust, like a parent, grandparent or teacher. It helps to talk. 

    Mobile phone operators can't stop or block a particular number from contacting another phone, but you can do this on some types of phone. Check your phone user guide to see if yours can. Mobile phone companies can only take action on the bully's account, such as blocking it, if the police are involved.

  • How can cyber bullying make you feel?

    Online bullying is very serious. You can feel scared, upset, embarrassed or like everyone is against you.

    If you are being bullied at school, you can usually go somewhere after school to get away from the bullying. With online bullying it can sometimes feel like there is no escape as it can happen anywhere and at any time.  

    Cyber bullying can also be really scary as it might involve a lot of people. It can often be done without anyone knowing who is behind the bullying. They might set up fake accounts, hide their IP address or block their mobile number. You might feel that people are ganging up on you.

    Nobody has the right to make you feel this way
    If you are experiencing online bullying, it's a really good idea to talk to someone you trust. This could be a family member, teacher, friend or a ChildLine counsellor. There are ways to stop cyber bullying and talking to someone is often the first step in getting help.

    Some people who are bullied find themselves doing things they would not normally do in order to cope like harming themselves or running away. Remember that you are not alone. With the right support, things can get better.

  • Online bullying has made me lose my confidence

    Bullying hurts. It can really start to knock your confidence if it seems like lots of people are doing the bullying.

    Remember that confidence is something that you can work on. It’s not always easy, but there are things you can try to help you build up your confidence.

    Check out our tips on building your confidence back up if you’ve been affected by online bullying.

  • Why do people bully online?

    It’s never easy to say why someone starts being hurtful to other people. Sometimes we can all say or do things that we don’t mean that upset someone else.

    Sometimes people have their own problems and it makes them feel better to hurt others. They may want to be popular and might think that humiliating someone else will make them to look better. Whatever someone is going through, it is never okay to bully someone else.

    Sometimes people choose to embarrass, upset, pick on or intimidate other people using the internet or a mobile phone because it feels safer this way. Online bullying is easier as it means the person doing the bullying can’t see how much it hurts the other person. This means they can feel more distant from what they are doing. Sending a nasty message or text can be done so quickly that the person doing the bullying might not think about how hurtful it is.

  • Is cyber bullying against the law?

    Bullying is not specifically against the law, but harassment or threatening behaviour is. That means if someone keeps making you feel scared on purpose, what they are doing could be illegal.

    If someone is bullying or threatening you, something can be done to stop them and you should report it to an adult you trust. If you can, keep a record of the bullying. Having a record of when and where the bullying happened can help to get it stopped.

  • Am I a cyber bully?

    Nobody really likes to think they are involved in bullying and we can often make excuses for the way we treat people. Sometimes this makes it difficult to realise when we are a part of bullying.

    If you use digital technology to upset, anger or embarrass someone on purpose, this means you are involved in online bullying.

    It might be as simple as ‘liking’ a mean post on Facebook or spreading a rumour on Twitter. The person being bullied could feel like you are part of the bullying. 

    Never underestimate the impact that bullying can have on someone. It can make the person feel deeply upset and hopeless. Sometimes it can make people self-harm or, in some very serious cases, might contribute to someone feeling suicidal.

    It’s important to think about how we might feel if someone said the same thing about us.

  • I have been involved in cyber bullying. What can I do to put it right?

    Thing about what you're doing: The first step is realising that you have been involved in bullying. We all make mistakes and it doesn’t make you a bad person.

    Ask for some advice: Tell someone you trust, like a parent, carer or teacher. They may be able to offer you some advice about what to do.

    Delete the bullying: Go back and delete any upsetting or nasty posts, Tweets or comments you have written

    Be the one to make a stand: Talk to others involved and encourage them to stop the bullying. It only takes one person to start making a big change

    Say sorry: Apologise to the person who was bullied and offer them support. This can mean a lot to the other person.

    Learn from this: Sometimes we do things without really thinking them through but the important thing is to learn from it and change the way you act in the future.

  • My friend is being bullied online, how can I help?

    Being bullied is often a very difficult experience – so it could really help to have a good friend to listen and offer support.

    Things you can do to help a friend:
    - Be there to listen to them. If they are being bullied they might be going through a lot of emotions and it can be really helpful for them to have someone to talk things through with.
    - Support your friend by offering to go with them to report the bullying and help them think about what they want to say.
    - Think about writing supportive comments when other people are posting negative messages. This may help them feel like they are not so alone.
    - Do things together that may take their mind off things for a short while. For example, you could watch a DVD or go to the cinema.

    Getting support for yourself
    If someone you know is being bullied, it can be tough for you to deal with too. You might also feel upset and unsure what to do. You don’t need to try and solve the problem on your own. Talk to someone you trust or visit the ChildLine message boards to see what other young people have done in your situation.

  • I am being bullied because I have posted about self-harm or depression. What can I do?

    Some young people post online about going through depression or experiencing self-harm. This might be on Tumblr, Twitter, or Instagram. It could also be on a site or community especially for young people going through a certain issue. Bullying like this can also happen on fandoms.

    Sometimes when people tag posts with ‘self-harm’, ‘depression’ or even ‘suicide’ it can lead to other people sending them nasty messages. They might say to the other person things like “I hope you die.” This is bullying. It is wrong.

    The best thing to do is not reply to these people. People who bully online like this often want to get a reaction. Showing that you are angry or upset could make things worse. It’s also a good idea to take screenshots of any nasty messages you are sent. This way you can tell an adult you trust about what’s happened. You can also sometimes report bullying to the site it happens on. Find out how to report bullying on different social networks.

    Remember that it’s likely that those people don’t actually know who you are. Even if they say they know you in real life, it’s likely that this isn’t true.

  • What are the different types of cyber bullying?

    There are lots of different ways that someone can experience bullying through the internet or mobile phones. Some of them are really subtle, so it might be difficult to realise what is happening.

    Text messages
    Sending abusive, nasty or threatening text messages to someone is a type of bullying. This could include sharing those texts with other people who might join in the bullying.

    Sexting is when someone takes a sexually explicit picture or video of themselves and then sends it to someone else. Sometimes people who are trying to bully someone may ask for these kinds of images so they can send them on to other people. If someone’s asking you for sexual pictures of yourself, download ChildLine's free Zipit app. It gives you loads of great ways to deal with sexting.

    Sending abusive emails is a type of bullying. Sometimes those emails might be shared with other people who could join in the bullying. Sending computer viruses or hurtful videos and pictures by email is also online bullying.

    Instant messaging (IM) and chat rooms
    Sometimes people might get nasty messages when they are using instant messaging or chat rooms. Sending those types of messages using someone else’s account without their permission is also online bullying.

    Social networking sites
    Social networks can be used in lots of different ways to bully someone. Learn more about how to stop bullying on different social networking sites like Facebook, Twitter, Tumblr, Instagram, YouTube and many more.

    Online gaming
    Being abusive towards someone or harassing them on an online multi-player gaming site is also a kind of online bullying.

    Abusing personal information
    Sometimes people involved in bullying might post someone else's photos or personal information without that person's permission. This could include pretending to be someone else and writing fake comments or blogs.

  • More information on how to stop bullying

Other sites that can help

How to stay safe online.
Think U Know

More information and tips to beat cyberbullying.
Bullying UK

You & Co has advice about online bullying and information about reporting this.
You & Co

Call ChildLine

You can call ChildLine at any time on 0800 1111 to speak to a counsellor. Calls are free and confidential.

Call ChildLine

Did this page about cyber bullying help you? If so, tell us how.


Cyber bullying (online bullying) 


We want to make sure everyone can access the information provided on this site

We've put together a few tips and help for you. Please send us a message if you can't find what you're looking for. Or you have a suggestion of something we could include.

Using the keyboard instead of the mouse.
As well as using the tab key to navigate through the screen, the ChildLine website has special access keys:

Alt+S = skip navigation
Alt+1 = home
Alt+0 = accessibility information.

Is the text size too large or too small?
You can change your text settings through your browser options:

In Internet Explorer, go to View > Text size and select your desired text size setting (eg, larger, smaller).

In Firefox, go to View > Text size and increase/decrease using Ctrl and + or -

If you have a scroll wheel on your mouse, you can hold down Ctrl and scroll back or forth to increase or decrease the font size in both IE and Firefox.

Changing your computer screen settings
To change the size of the image shown on your screen on a PC running Windows 95 and upwards, go to Start > Settings > Control Panel > Display > Settings and change the desktop area by using the sliding bar.

On an Apple Mac, you can use the Monitor & Sound Control Panel to change the resolution.

Having difficulty with your keyboard or mouse?
You can fine-tune your mouse and keyboard settings under Start > Settings > Control Panel > Accessibility in Windows 95/98/NT/2000 and XP.

Skipping navigation for talking browsers and screen readers
For speech browsers, you can press Alt and S followed by Enter to skip navigation on our pages.

The site is W3C level A compliant.




This page contains help and advice.  If you need to contact ChildLine please go to the Talk to us page

Search for something on the website
To search for something on the website, type what you want to find in the search box on the navigation of the site.